Privacy Policy

Information We Collect

We collect only the information you choose to give us. We also receive a limited amount of technical information that your browser sends automatically.

• Contact form details: when you send the contact form, we collect your name, email address, phone number and the message you write.
• Technical information: like most websites, our hosting and security services may record your IP address, browser type, device type and the pages you visit.
• Usage information: if analytics is enabled, it records how visitors use the site, such as pages viewed and time spent on them.

How We Use Your Information

Information you send through the contact form is recorded and emailed to Platinum Electric LLC so we can respond to your request, schedule an estimate or service visit, and follow up about your project. We use technical and usage information to keep the website secure, fix problems and understand which pages are most helpful.

We do not sell, rent or trade your personal information. We do not use the information you send through the contact form for unrelated marketing without your consent.

Contact Form Delivery

When you send the contact form, your submission is transmitted securely to a form processing service that records it and delivers it to our business email. That service acts on our behalf and uses your information only to deliver and store the submission.

Spam Protection

Our forms use Cloudflare Turnstile to tell real visitors from automated spam. Turnstile may collect information about your browser and device, and the way you interact with the page, to make that check. Its use of that information is governed by Cloudflare's own privacy policy.

Analytics

We may use Google Analytics to understand how visitors find and use this website. Google Analytics uses cookies or similar technology to collect information such as the pages you visit, how long you stay and the general area you visit from. That information is reported to us in aggregate and is governed by Google's privacy policy. You can opt out by using the Google Analytics opt-out browser add-on or by blocking cookies in your browser settings.

Customer Reviews

Some pages show customer reviews drawn from a third-party review feed. Those reviews were written and published by their authors on that platform. Loading them may share basic technical information, such as your IP address, with the service that provides the feed.

Images and Content Delivery

Images and other media on this website are served through a content delivery network so pages load quickly. When your browser requests a file, the network receives standard technical information, such as your IP address and browser type, in order to deliver it.

Cookies

This website uses only the cookies needed for it to work, for security checks, and for analytics when analytics is enabled. You can block or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work, such as the contact form.

How We Protect Your Information

We use reasonable technical and organizational measures to protect the information you share with us. No method of transmission over the internet or electronic storage is completely secure, so we cannot promise absolute security. We keep contact form submissions only as long as we need them to respond to you and to manage our work for you.

Your Choices and Rights

You may ask us to tell you what personal information we hold about you, to correct it or to delete it. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under the law of your state.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, the updated version will be posted on this page. Please check back periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact Platinum Electric LLC by phone at (208) 277-6157 or by email at platinumelectricllc23@gmail.com.